At Schönheit Bijoux, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent.
Please see below for a list of our policies. However, if you would like to know certain information - please don’t hesitate to contact us!
Shopping with Us
Thank you for visiting the website of the brand Schönheit Bijoux ❣
➡Basically, the products are ready for immediate purchase❣
We will do our best to make you happy in anticipation of your items arriving!
We will try our best to conduct smooth transactions and satisfy our treasured shoppers.
About our products
(1) ☆★Handmade Jewelry & Accessories
This is what the jewelry fashion house Schönheit Bijoux is famous for!
⇒Colorful, original and unique jewelry and accessories, carefully crafted one by one! We mainly use materials such as Swarovski crystal beads, crystal beads, cubic zirconia (cz) and imitation diamonds, natural stones, gold and silver plating.
⇒The products are handmade, so please treat them gently. Also, since the jewelry is handcrafted, there may be scratches, unevenness, distortion, etc. Please refrain from buying if you are looking for something perfect.
⇒ Schönheit Bijoux is basically a one woman show! Muriel is the founder designer, owner, operator, CMO, CPO, Chief Logistics Offer….you get the picture. She also works a regular day job, so we appreciate your understanding. Please be kind! Muriel will do her best to ship your purchase as soon as possible, but most likely it will be shipped on either a Saturday or a Sunday. Thank you very much for your understanding.
⇒Schönheit Bijoux is the home of handmade jewelry, however we take our time to select and offer cute, beautiful and colorful fashion jewelry and accessories. These will be denoted as “fashion jewelry” on our website. Please be gentle with the plating and avoid working with water as much as possible.
About the transaction
Priority will be given to those who purchase first, even if we are still in negotiation.
Wrapping and Packing
☆☆Handmade accessories: We will wrap in exclusive Schönheit Bijoux branded packaging.
☆☆Fashion jewelry: We will wrap as securely and as prettily as possible.
To USA: FREE SHIPPING for purchases of min. $250 spend before tax.
To JAPAN: FREE SHIPPING for purchases of min. $50 spend before tax.
We are not responsible for any damage or loss of the items during shipping.
Since the owner will ship mainly on weekends (Saturdays & Sundays).
We will inform you of the shipping date and tracking information, but we cannot confirm the delivery date.
Cancellations & Refunds
NO CANCELLATIONS OR REFUNDS will be entertained from customer-side. We appreciate your understanding and cooperation.
If you have any damage to the item when you receive it, please contact us before you rate it. We will do our best to respond to your request but please bear in mind since we are located in Japan there is very limited actions we can take. We appreciate your understanding and cooperation.
✖We do not appreciate customers with bad manners (e.g., rude behavior).
☆Please refrain from negotiating discounts. We offer the items at a low price to begin with. Also, please understand that we do not want to be unfair to sell the same item at a different price.
☆☆Handmade items are limited editions! We do not create multiples or repeat patterns, so the quicker you buy the one you like, the better ❣
☆☆The fashion jewelry we are selling is usually made overseas. Please refrain from purchasing if you are overly sensitive to quality.
☆☆☆Natural stones may have some inclusions or cracks. Please understand that this is due to the fact that they are natural stones.
Please understand that we cannot accept any returns, claims, or refunds after shipping.
☆☆Please understand that we may end the sale of an item without notice even if you have favorited it because we also sell items on other sites.
☆We may remove items that have not sold and re-list them, so please bookmark us if you are interested.
☆☆Please note that we will treat your order as canceled if we do not receive your payment within the purchase deadline.
☆Please do not change the delivery address after purchase in order to prevent any trouble.
☆We do not repair handmade accessories.
☆We do not do layaway!
☆We can also help you in Japanese or German.
Thank you very much for your valued business!
Vielen dank für Ihren Einkauf!
Mit freundlichen Grüßen,
★ Schönheit Bijoux★